Menara Q Sentral, Kuala Lumpur Sentral.+603 9212 0203enquiry@bsacrescent.com

Certified Knowledge Manager

Certified Knowledge Manager Course

Certified Management Professional

A basic understanding of knowledge management is necessary in order to grasp the intricacies associated with the concept. This will provide an avenue and a common platform for discussion on matters relating to knowledge management.

  • Duration: 5 Days (30 October to 03 November)
  • PriceMYR 8,400, including online support – Fully HRDF claimable 
  • Location: BSA Crescent Academy
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A basic understanding of knowledge management is necessary in order to grasp the intricacies associated with the concept. This will provide an avenue and a common platform for discussion on matters relating to knowledge management.

Once this has been established, it would be necessary to then map an existing knowledge base and in the process establish the knowledge flows that are critical to the survival of the organization.

This 2 day Applied Knowledge Management course is designed to increase awareness of key issues relating to the application of knowledge management in practice and to train managers and executives on how to set up a knowledge management framework and undertake initiatives needed to bring the results of such a framework to fruition.

It covers key issues such as the roadmap for knowledge management, the components of the Knowledge Management Platform, aligning knowledge management to business strategy, codification and personalization strategies as well as knowledge mapping processes.

Course Objective

  • Design roadmap that is suitable for knowledge management
  • Align KM initiatives with existing business strategy
  • Develop suitable KM strategies to suit existing requirements
  • Map knowledge flows that exits within the organization
  • Identify key competencies needed for the Knowledge Management Team
  • Provide justification for investment needed to deploy knowledge management
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Course Outline (Day 1)

Session 1: Introduction

Framework for Knowledge Management

This section introduces the concept of framework development and why it is a necessary prelude to implementing knowledge management in practice.

Roadmap for Knowledge Management

Outlines key stages involved and considerations that have to be made in developing an organizational level roadmap for implementation of knowledge management in an organization. The stages will be discussed within the context of how they relate to one another and why they have to be considered in detail when developing the overall roadmap.

Session 2: Aligning KM Initiatives with Business Strategy

Provides an overview of the importance of purposeful knowledge management interventions that aim to reinforce business strategies and develop initiatives that ultimately align with business strategies designed to realize business goals set.

 

Developing Knowledge Management Strategies

This section provides a sound basis for identifying and selecting appropriate strategies that is required to manage the existing knowledge base that exists in the organization in question. The basis for the selection of the strategies and their impact on the organization shall also be covered in this section

 

Course Outline (Day 2)

Session 3: Mapping Knowledge Flows

This section will show how knowledge is mapped and why it is important to do so. An example of knowledge mapping in practice shall be provided and the participants shall be given a chance to map knowledge flows as an exercise. This section will also cover how knowledge management activities and prescribed knowledge flows may be audited in practice.

 

Competencies for the Knowledge Management Team

Any attempt to implement knowledge management initiatives without giving due emphasis on the competencies required, roles, reporting relationships and responsibilities of the team is a recipe for disaster. It is important that these issues are clearly addressed before engaging anyone in a KM implementation initiative. This is to prevent the implementation to fail due to a lack of capacity and capability needed.

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None

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  • 30 October to 03 November

Enquire today to reserve your spot.

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Training Centre Location

Unit 30-2
Menara Q Sentral
2A Jalan Stesen Sentral 2
KL Sentral
50470 Kuala Lumpur
Malaysia

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BSA Crescent Academy Training Centre is conveniently located at KL Sentral.

Our Training Centre is connected by mayor highways, LRT, MRT, Monorail, KTM Komuter and ERL.

Ample parking space is available in the building.

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